Privacy Policy

Luxakey Property and Finance (“we,” “our,” “us”) is committed to protecting the privacy and security of our clients, visitors, and users. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us via our website or services.

1. Information We Collect

We may collect the following information:

• Name, email address, phone number, and postal address
• Financial and property-related information (e.g., investment goals, income range)
• Details of enquiries, preferences, and communication history
• IP address and browsing activity on our website via cookies

2. How We Use Your Information

We use your information to:

• Provide property and finance services tailored to your needs
• Respond to enquiries and manage client relationships
• Send you marketing updates, property alerts, or newsletters (only with your consent)
• Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process your data under the following legal bases:

• Your consent
• Contractual necessity
• Legal obligation
• Legitimate interest

4. Data Sharing

We only share your personal data with:

• Authorised service providers and financial partners
• Regulatory or legal authorities when required
• Third-party contractors involved in services such as refurbishment or sourcing

We will never sell your data to third parties.

5. Data Retention

We retain personal data only for as long as necessary to fulfil our obligations or as required by law.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access, rectify, or delete your personal data
• Object to processing or request restriction
• Withdraw consent at any time
• Lodge a complaint with the ICO (Information Commissioner’s Office).